Effective Date: May 02, 2022

These Terms and Conditions ("Terms") govern the use of products, services, and the website of Carter Abrasives, an abrasives manufacturer and wholesaler based in Jacksonville, Florida ("Carter Abrasives," "we," "us," or "our"). By accessing our website, placing an order, or engaging with our services, you agree to be bound by these Terms. If you do not agree, please do not use our services or website.

Our products and services are intended for business customers, including wholesalers, distributors, and industrial clients. By using our services, you represent that you are at least 18 years old and have the authority to enter into these Terms on behalf of yourself or your organization.

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website, with the updated "Effective Date" noted above. Your continued use of our services constitutes acceptance of the revised Terms.

All orders are subject to acceptance by Carter Abrasives. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, pricing errors, or suspected fraud. You will be notified if an order is not accepted.

Prices are quoted in U.S. dollars and are subject to change without notice. Prices do not include shipping, handling, or applicable taxes, which will be added to your invoice unless otherwise stated. Any discounts or promotions are subject to specific terms and may be revoked at our discretion.

Payment is due at the time of order unless credit terms have been established. For approved wholesale accounts, payment terms (e.g., net 30) will be specified in the invoice. We accept payments via credit card, bank transfer, or other methods agreed upon. Late payments may incur interest at 1.5% per month or the maximum rate permitted by law.

Orders may be canceled before shipment with our approval. Custom or special-order products are non-cancelable once production has begun. Cancellation requests must be submitted in writing to Info@carterabrasives.com.

Shipping costs and methods will be specified at the time of order. Risk of loss transfers to you upon delivery to the carrier. Delivery dates are estimates and not guaranteed. We are not liable for delays caused by carriers, weather, or other factors beyond our control.

You must inspect products upon receipt and notify us of any damages, defects, or discrepancies within 7 days by contacting Info@carterabrasives.com or calling (352) 406-9273. Failure to report issues within this period may result in denial of claims.

Standard products may be returned within 30 days of receipt, subject to approval, provided they are unused, in original packaging, and in resalable condition. Custom or special-order products are non-returnable unless defective. To initiate a return, contact Info@carterabrasives.com.

Approved returns will be refunded to the original payment method, less shipping and handling fees, within 14 days of receipt of returned goods. Defective products may be replaced or refunded at our discretion.

Our abrasives products must be used in accordance with provided instructions and industry standards. Improper use may void warranties and result in injury or damage, for which we are not liable.

Carter Abrasives warrants that products are free from defects in material and workmanship under normal use for 90 days from delivery. Our sole obligation is to repair, replace, or refund defective products, at our discretion. This warranty does not cover misuse, improper storage, or normal wear and tear.

Except as expressly stated, we make no warranties, express or implied, including warranties of merchantability or fitness for a particular purpose. Product specifications are subject to change without notice.

To the maximum extent permitted by law, Carter Abrasives shall not be liable for indirect, incidental, consequential, or punitive damages arising from the use of our products or services, including but not limited to loss of profits, data, or business opportunities. Our total liability shall not exceed the amount paid for the product or service giving rise to the claim.

All content on our website, including logos, designs, text, and product specifications, is the property of Carter Abrasives or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify this content without our written consent.

You agree to indemnify and hold Carter Abrasives, its affiliates, and employees harmless from any claims, damages, or expenses (including legal fees) arising from your breach of these Terms, misuse of our products, or violation of applicable laws.

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Jacksonville, Florida. You agree to submit to the jurisdiction of these courts.

We are not liable for delays or failures to perform due to events beyond our control, including natural disasters, labor disputes, or supply chain disruptions.

We may terminate or suspend your account or access to our services for violation of these Terms, non-payment, or suspected fraudulent activity. Termination does not relieve you of obligations for outstanding payments or liabilities.

For questions, concerns, or to exercise your rights under these Terms, please contact us:

Carter Abrasives
5669 W Beaver St, Jacksonville, FL 32256
Email: Info@carterabrasives.com
Phone: (352) 406-9273  

These Terms, along with any order confirmations or invoices, constitute the entire agreement between you and Carter Abrasives, superseding all prior agreements.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect.

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other rights.

Note: These Terms comply with applicable U.S. federal and Florida state laws and are tailored to the operations of an abrasives manufacturer and wholesaler.