Effective Date: May 02, 2022

Carter Abrasives, located in Jacksonville, Florida, is committed to protecting the privacy of our customers, partners, and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in connection with our services as an abrasives manufacturer and wholesaler. By engaging with our website, products, or services, you agree to the practices described in this policy.

We may collect the following types of information:

• Contact Information: Name, email address, phone number, mailing address, or other details provided when you contact us, place an order, or register for an account.
• Business Information: Company name, job title, billing details, and other professional information relevant to wholesale transactions.
• Payment Information: Credit card details, bank account information, or other payment-related data processed through secure third-party payment processors.

• Usage Data: Information about how you interact with our website, such as IP address, browser type, device information, pages visited, and time spent on the site.
• Cookies and Tracking Technologies: Data collected via cookies, web beacons, or similar technologies to enhance website functionality and analyze usage trends.

• We may receive information from business partners, suppliers, or third-party services (e.g., credit agencies or marketing platforms) to facilitate transactions or improve our services.

We use the collected information for the following purposes:

• Order Processing: To process and fulfill orders, including shipping, invoicing, and customer support.
• Business Operations: To manage accounts, verify identities, and communicate about products, services, or promotions.
• Website Improvement: To analyze website usage, enhance user experience, and optimize our online presence.
• Marketing: To send promotional materials, newsletters, or targeted offers (with your consent, where required).
• Legal Compliance: To comply with applicable laws, regulations, or legal processes, including fraud prevention and credit checks.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information in the following cases:

• Service Providers: With trusted third-party vendors (e.g., payment processors, shipping companies, or IT providers) who assist in our operations, under strict confidentiality agreements.
• Business Partners: With suppliers or distributors to fulfill orders or coordinate services, only as necessary.
• Legal Obligations: When required by law, court order, or government authority to disclose information.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. These include encryption for sensitive data, secure servers, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute protection.

You have the following rights regarding your personal information:

• Access and Update: Request access to or correction of your personal data.
• Opt-Out: Unsubscribe from marketing communications by clicking the “unsubscribe” link in emails or contacting us directly.
• Delete: Request deletion of your personal information, subject to legal or contractual obligations.
• Cookies: Manage cookie preferences through your browser settings or our website’s cookie consent tool.

To exercise these rights, contact us at Info@carterabrasives.com or call (352) 406-9273. We will respond within 30 days, as required by law.

Our website uses cookies to enhance functionality and analyze performance. You can control cookie settings via your browser or our cookie consent tool. Disabling cookies may limit certain website features.

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we learn such data has been collected, we will take steps to delete it.

Carter Abrasives operates primarily in the United States. If you are located outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ. By using our services, you consent to this transfer.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website or via email. The “Effective Date” at the top indicates the last update.

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Carter Abrasives
5669 W Beaver Street, Jacksonville, FL 32254
Email: Info@carterabrasives.com
Phone: (352)-406-9273

For complaints, we will work to resolve them promptly. You may also contact your local data protection authority.

Note: This Privacy Policy complies with applicable U.S. federal and Florida state laws, including the Florida Digital Bill of Rights (FDBR), and aligns with general best practices for data protection.