At Carter Abrasives, we are committed to providing high-quality abrasive products and exceptional customer service. As a small business, we carefully craft our products to meet the needs of our customers. Due to the specialized nature of our business and the resources required to produce our goods, we are unable to offer refunds on most purchases.

We do not offer refunds or exchanges for products that have been used, altered, or are otherwise in non-resalable condition. This policy helps us maintain the integrity of our products and manage the operational constraints of a small business. We encourage customers to review product specifications and contact our team with any questions prior to purchasing to ensure the product meets your needs.

We stand behind the quality of our products. In the rare event that you receive a defective product, we will provide a refund or replacement, at our discretion, provided the issue is reported within 30 days of delivery. To initiate a return for a defective product, please contact our customer service team at Info@carterabrasives.com with your order details and a description of the defect, including photos if applicable. We will review your request promptly and provide instructions for returning the item.

If you have any questions about our refund policy or need assistance with your purchase, please reach out to us at Info@carterabrasives.com. We value your business and are here to help.

Thank you for choosing Carter Abrasives.